Terms & Conditions

WEBSITE TERMS AND CONDITIONS for Bakestore.co.uk

These terms and conditions govern your use of our website (“the website”) and for the sale of goods and services available through the Website.  Please read the terms in full before you use the Website.  If you do not accept these terms, please do not use the Website. Use of the Website implies that you accept these terms. We do occasionally update these terms so please refer to them in the future.

1. SITE ACCESS

1.1 You will be able to access the majority of the Website without having to register any details with us.

2. USE OF WEBSITE

2.1 You are permitted to use the Website for your own purposes and to print and download material from the Website provided that you do not modify any content without our consent.  Material on the Website must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on the Website are owned by us or by our suppliers and must not be reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of the Website may be reproduced without our prior written permission.  

3. SITE UPTIME

3.1 We take all reasonable steps to ensure that the Website is available 24 hours per day, every day of the year.  However, websites do sometimes encounter downtime due to technical or other issues.  Therefore we will not be liable if the Website is unavailable at any time.

3.2 The Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. SALE OF GOODS AND SERVICES

4.1 All goods and services are supplied directly by us and the contract for the sale and goods and services is between you and us.

4.2 When you place an order through the Website you are making an offer to purchase the goods specified.  We then check that the goods specified are available and email you accepting your offer and advise you about delivery of the goods.  We have absolute discretion as to whether or not to proceed with any transaction including for the avoidance of doubt the right not to proceed if any particular good has been listed at an incorrect price on the Website.

5. PAYMENT

5.1 Payment may be made for goods or services ordered by using a debit or credit card through the payment methods shown (PayPal and WorldPay).

5.2 We do not store credit card details nor do we share customer details with any 3rd parties.

6. DELIVERY

6.1 When your order is accepted the confirmation email that we send to you will provide details of the arrangements for delivery of your specified goods.  Where we are prevented from providing the good or service due to circumstances beyond our control i.e. force majeure then the period for delivery of the good shall be postponed whilst that circumstance continues. You will become the owner of the goods once they have been delivered and they will then be held by you at your own risk and we will not be liable for their loss or destruction.

7. CANCELLATION OF YOUR ORDER

7.1 You have 7 days from receipt of any goods in which to cancel your order and to return the goods either to ourselves and you are responsible for all delivery charges in this respect save where the good being returned is defective.  This right does not apply to perishable goods such as food and goods must be returned together with their original packaging and with any tags still in place.

7.2 In the event of your cancelling the order any sum debited to us via Worldpay will be credited to your account as soon as possible and in any event within 30 days of your order provided that you return the goods in question and received by us in the same condition that they were delivered to you.

8. LIABILITY

8.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, neither we nor the supplier as the case may be shall have any liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

8.2 If you do not receive the goods ordered within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

8.3 If you notify a problem to us under clauses 8.1 or 8.2 above, our only obligation will be, at your option:

8.3.1 to make good any shortage or non-delivery;

8.3.2 to replace or repair any goods that are damaged or defective; or

8.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

8.4 Save as precluded by law we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 8.3.3 above.

8.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from the Website. Certain national laws may prohibit the importation or exportation of certain of our goods. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

8.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

9. LINKS TO AND FROM OTHER WEBSITES

9.1 Any links to third party websites located on the Website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.  We do not endorse the third party websites or make representations about them or any material contained in them.  If you choose to access a third party website linked to from the Website, it is at your own risk.

9.2 If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, any page on the Website, and subject to the following conditions:

9.2.1 you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

9.2.2 you do not misrepresent your relationship with us or present any false information about us;

9.2.3 you do not link from a website that is not owned by you; and 

9.2.4 your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

9.3 If you choose to link to the Website in breach of Clause 8.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions. 

10. ENTIRE AGREEMENT

These Terms and Conditions represent the entire agreement between us.

11. THIRD PARTY RIGHTS

Except for our affiliates, partners, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

12. GOVERNING JURISDICTION

The contract for the sale of goods or the provision of service shall be governed by and construed in accordance with English law.  Any dispute(s) arising in connection with such contracts are subject to the exclusive jurisdiction of England and Wales.

13. OUR DETAILS

Our business name is: Tapsells Limited (Company Number 7408508) trading as Bakestore.co.uk

Our registered address is: Unit 3, The Old Dairy, The Street, Glynde, East Sussex, BN8 6SJ

Our VAT registration is: 130 0461 74  

Our contact details are: 01273 858656 or shop@bakestore.co.uk

Copyright © 2017

Tapsells Limited | Company Registered No. 7408508 (England) | Registered Address: Unit 3, The Old Dairy, Glynde, East Sussex, BN8 6SJ | Vat Reg. No. 130 0461 74

Tel: 01273 858656 | Email: shop@bakestore.co.uk